Privacy statement

Artikel 1 - Introduction

My Rental Dream highly values the protection of your personal data. This privacy statement explains how we handle your information when you use our website. We process your data in a secure and transparent manner, in accordance with the General Data Protection Regulation (GDPR).

By using our website, you agree to the processing of your personal data as described in this privacy statement. We recommend that you read this statement carefully.

Artikel 2 - What data do we process?

We collect and process the following personal data, depending on your use of our website:

1. User data: Such as name, email address, phone number, address details, date of birth, and other information you provide when creating a profile.

2. Booking data: Information about the accommodations you book or rent, including booking dates, payments, and communication with other users.

3. Technical data: Such as IP address, browser information, device details, and other data automatically collected when using our website.

Artikel 3 - Purposes of data processing

We use your personal data for the following purposes:

1. Providing and improving our services, such as managing your account, processing bookings, and facilitating communication between tenants and landlords.

2. Providing customer service and responding to questions or requests.

3. Analyzing the use of our website to improve functionality and user experience.

4. Complying with legal obligations and preventing fraud or misuse of our services.

Artikel 4 - How long do we retain your data?

Your personal data will not be retained longer than necessary for the purposes mentioned above unless a longer retention period is legally required. The retention period may vary depending on the type of data:

1. Account data will be retained as long as your account is active. You can request to delete your account at any time.

2. Booking data will be retained as long as necessary for administrative and tax purposes.

3. Technical data will be retained for a limited period for analytical purposes.

Artikel 5 - Sharing data with third parties

My Rental Dream only shares your personal data with third parties in the following cases:

1. When it is necessary to perform our services, such as sharing contact information between tenants and landlords for a booking.

2. With external service providers who help us deliver our services, such as payment providers and hosting services. These parties process your data only on our behalf and according to our instructions.

3. When we are legally required to provide data, for example, at the request of authorities or for legal proceedings.

Artikel 6 - Security of your data

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. Some of these measures include:

1. Using encryption for sensitive data, such as passwords and payment information.

2. Access control and restricted access to personal data for employees.

3. Regular updates and security checks of our systems and software.

Artikel 7 - Your rights

You have the right to control your personal data. You can exercise the following rights:

1. Access: You have the right to know what data we have about you and why.

2. Correction: If your data is incorrect or incomplete, you can ask us to adjust it.

3. Deletion: You can request that your data be deleted, unless we are legally required to retain it.

4. Restriction: You can ask to restrict the use of your data.

5. Objection: You can object to the processing of your data for certain purposes, such as marketing.

Contact us to exercise your rights.

Artikel 8 - Changes to this privacy statement

We reserve the right to amend this privacy statement. Any changes will be published on the website and, if applicable, communicated to you by email. We recommend that you regularly consult our privacy statement to stay informed about any changes.

Artikel 9 - Contact

For questions or complaints about this privacy statement or the processing of your personal data, you can contact us. We strive to handle complaints within 30 days.

Last updated: 05-12-2024